Wizerunek Biblioteki Uniwersytetu Pedagogicznego w Krakowie w opinii studentów

Abstract

Libraries, as institutions participating in the educational process, influence the shaping of perceptions and attitudes towards them, therefore it is important to ensure public acceptance for such organizations. In order to improve the image of the library, those institutions should actively work and develop new initiatives. Actions taken by the libraries should take into account the needs of regular and potential users. Building solid relationships with internal and external environment is crucial for libraries. To determine the current image of the Main Library of the Pedagogical University of Cracow and study the level of users’ satisfaction, surveys have been conducted on a group of 920 students. Research aimed at understanding the degree of students’ satisfaction and the evaluation of the environment, in this case of the students of the university to an institution, as well as actions that need to be taken in order to improve the image of the library.